Theresa E. Keves, MBA/TM
President

Frequently Asked Questions 

*     What is mediation?

Mediation is a confidential method that is used to resolve disputes efficiently, in a timely and cost effective manner.  The mediation process allows the participants to govern their outcome by stating/clarifying their issues for the best possible resolution in a more relaxed forum versus the normal rigors of our United States Court Systems. Furthermore, mediation encourages cooperation while simultaneously diffusing conflict among the party members.  During the mediation process, the party members, along with the impartial assistance of the mediator, are given a platform to be heard, for resolving their challenges and also while employing fairness in order to reach the maximum benefits from this meeting.   

Mediation is the fastest growing alternative to litigation.  And, because of the exceptional equality and success that is associated with the mediation process, many courts internationally are calling for individuals to take part in this alternative measure previously to litigation. 

Family, Real Estate, Home Owners Association, Employee/Organizational Disputes, and other conflicts can employ the mediation process to reach an amicable and constructive solution to their concerns. 

*   What is the mediator’s function during the process?

A third party neutral, known as the mediator, assists both party members by helping them to find the best solutions to their disagreement(s) by instituting conflict resolution skills.  This is a confidential process that invites/promotes a fair and equal platform for both parties, in order that they may engage in a lively, meaningful and constructive conversation during the mediation process.   

*  What happens during the mediation process?

      Initially, the participants meet as a group. It is during this process that the mediator will explain in detail the following: 

  Explanations of what will happen in the mediation session.

  Ground Rules are discussed.

  Confidentiality Agreement signing by party members.

  The participants will each give a brief account for the reason(s) for their conflict.

  With assistance/guidance of the mediator, a dialogue immediately starts towards reaching a resolve among the participants. It is during this time that “caucus” may be called by the mediator.

  A victorious mediation ends with a binding agreement signed by the party members.

DeNovo Business Enthusiasts, LLC * 7047 East Greenway Parkway * Suite 250 * Scottsdale, AZ  85254
480.272.9351 (Office) * 480.283.7270 (Mobile) * 480.272.9198 (Fax)

     
 

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